Tel: +27 (0)11 792 6644 | info@lynx.co.za | www.lynx.co.za
3 Ruco Close, Bushhill Office Park, Bromhof, 2154

OVER 500 AUTHORISED DEALERS NATIONWIDE

Service & Support

What can we help you with?

View our Instruction Manuals, learn about our Warranty Periods, read our Frequently Asked Questions or get Service, Support and professional advice from Lynx:

Service Centre

Lynx maintains a full Service Centre on its premises, staffed with factory-trained technicians. If you require assistance, please send an email to Customer Support: service@lynx.co.za, including your name, address, telephone number and a descriptive problem. In the event that the repair is not covered by warranty, an estimate will be sent for your approval. Lynx shall not be held liable for any consequential, incidental or contingent damage whatsoever.

Lynx Warranty Periods

Unless individually and explicitly specified, all Lynx products have the following warranty periods:

 

Lynx Professional Riflescopes
Lynx Professional Series riflescopes have a lifetime warranty.

 

Lynx Riflescopes (excluding Professional Models)
Other Lynx riflescopes have a warranty period of 15 years, effective from the date of purchase of the scope.

 

Lynx Series-44 and Series-46 Binoculars
Lynx Series-44 and Series-46 binoculars have a lifetime warranty.

 

All Other Lynx Products
All other Lynx products have a warranty period of 5 years, effective from date of purchase.

 

Lynx Electronics Components
All electronic components incorporated into Lynx products, such as illuminated reticle riflescopes and red-dot scopes, carry a 5 year warranty from date of purchase.

Lynx Warranty Statement

Lynx products are warranted against original defects in material and/or workmanship, provided that the unit has not been abused, taken apart or tampered with in any way whatsoever. The warranty is limited to the original purchaser and is not transferable. The warranty only applies to products purchased in South Africa.

Should it become necessary to repair your Lynx product, please package the unit carefully and return it to:

The Lynx Service Centre
PO Box 98078
Sloane Park 2152
South Africa

Kindly include your name, address and telephone number and a note with a full and accurate description of your problem. In the event that the repair is not covered by warranty, an estimate will be sent for your approval. Lynx shall not be held liable for any consequential, incidental or contingent damage whatsoever.

Capabilities

Repair or replace?

Our factory-trained technicians are capable of repairing all our distributed products. Lynx will, at its discretion, repair or replace any product that is found to be defective.

After Sales Service
Work on non-warranty repairs is guaranteed for 3 months. Repairs done under warranty do not affect the original warranty period.

Is it really defective?
The workshop is equipped with instruments capable of determining if a product is operating to original factory specifications.

Who pays for what?
In the event that the defect originates with factory workmanship or materials, and provided that the product was purchased within the prescribed warranty period, Lynx will conduct the repair or replacement at no charge. Carriage to Lynx will be borne by the Customer; return carriage via regular postal service will be borne by Lynx.

Instruction Manuals

Please download our Instruction Manuals and Supplements in PDF format:

Lynx Riflescopes

Lynx LX2 2.5-15x50 with range finding (RF) reticle

Lynx LX2 3.5-10x50 with range finding (RF) reticle

Lynx Riflescopes

Lynx Red Dot Scope

Lynx scopes with Mil-Step reticles

Lynx scopes with Mil-Dot reticles

Lynx scopes with Nato reticle

Lynx scopes with Holdover reticle

Lynx Binoculars

Lynx Series-46 binoculars

Lynx Series-44 binoculars

Lynx Series-11 binoculars

Ranger Accessories

Ranger 2MP TC2201 trail camera

Ranger 5MP TC5401 trail cameras fitted with covert flash or high-intensity flash LEDs

Ranger 8MP TC5102 HD trail camera

Ranger LS010A laser range finder

 

Miscellaneous

Lightforce "Got A Million" Brochure

Chart of average shoulder heights for common Southern African game

Old models

Ranger 5MP TC5101 Trail Camera

Instruction supplement for Lynx P3-9x42 NATO Riflescope

Instruction supplement for "P" model Lynx scopes adjustable objectives with two-colour parallax scale.

Instruction supplement for "P" model Lynx scopes fitted with micrometer windage/elevation controls

Instruction supplement for Lynx "SF" model scopes with saddle-mounted parallax adjustment

Lynx Series-90 Hunter binoculars

Lynx Boresighter Nº2

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Lynx LX3 riflescope test report by Koos Barnard | SA Jagter June 2017

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